Privacy Policy

This Privacy Policy replaces any privacy policy previously delivered to you or appearing on the https://llamaroofing.com/ website or any other document previously delivered to you. If there are conflicts between this Privacy Policy and any other policy delivered to you, the terms of this Privacy Policy shall control. This Privacy Policy is effective as of May 24, 2023. https://llamaroofing.com/ is committed to protecting the privacy of our website visitors’ personally identifiable information (“PII”). This Privacy Policy explains our online information practices and your choices regarding the manner in which your information is used on this website.

ACKNOWLEDGEMENT AND AGREEMENT

https://llamaroofing.com/ is not intended for use by consumers under the age of 18. By using the https://llamaroofing.com/ website and participating in any of the https://llamaroofing.com/ Services, you consent and agree to accept the terms of this Privacy Policy. If you do not agree to the terms of this Privacy Policy, or if you are not 18 years of age or older, please do not use the https://llamaroofing.com/ website or participate in the https://llamaroofing.com/ Services.

CHANGES TO OUR PRIVACY POLICY

This Privacy Policy may be updated from time to time by https://llamaroofing.com/ to ensure our consumers are provided with the most accurate information. We will revise this Privacy Policy to reflect any material changes in our practices. You are encouraged to thoroughly read and review this Privacy Policy each time you use the https://llamaroofing.com/ website and/or participate in any of the https://llamaroofing.com/ Services.

ABOUT US

This Privacy Policy is provided to you on behalf of https://llamaroofing.com/. Through this website, we offer an infomediary service that will attempt to connect you with third-party roofing services. https://llamaroofing.com/ compiles, organizes, and sells contact information to businesses on behalf of individual consumers who have affirmatively requested to be contacted by a representative of a product or service business. https://llamaroofing.com/ uses third-party affiliates and a variety of advertising mechanisms to market its website and/or services to consumers interested in utilizing our services. By using https://llamaroofing.com/, you consent to our company’s use of your personally identifiable information for these purposes.

WHAT INFORMATION IS COLLECTED?

https://llamaroofing.com/ collects certain personally identifiable information (“PII”) when you affirmatively provide your information to us on our forms, submit an information request or request a free quote, request to be contacted by us, or elect to provide PII to us, such as your email address or phone number. PII includes any information that can be used to identify a particular person, including, without limitation first and last name, address, telephone number, zip code, and/or email address. Your PII may also be used to contact you regarding issues concerning your use of the Website. For record keeping purposes, we will store your PII in a secure manner and for a commercially reasonable period of time for record keeping purposes. Our Website may also collect certain non-PII about you when you visit the Website, including, without limitation, the type of browser you are using, the type of operating system you are using, and the domain name of your Internet service provider. We use the non-PII that we collect to improve the design and function of the Website and to enable us to personalize your user experience. We also may use this information in the aggregate to analyze Website usage.

HOW DO WE USE YOUR INFORMATION?

https://llamaroofing.com/ collects information you affirmatively provide at several points on our website. By providing us with the required information in our forms, you are granting express permission to be contacted by https://llamaroofing.com/ or our trusted business partners, affiliates, and service providers. We share the contact information you submit. https://llamaroofing.com/ may share the basic information you provide, including your name, phone, and email address, with one of our business partners or affiliates. An “affiliate company” is a company under legal contract with https://llamaroofing.com/ to fulfill certain services. Information you provide to https://llamaroofing.com/ may be used in one of the following ways, though this list is not inclusive:

  • To connect you with a qualified company for the express purpose of delivering the product or service you have requested;
  • To send periodic communications about our products and services and/or the products and services of one of our trusted third-parties business partners;
  • To improve our customer service and overall website experience for consumers

SHARING INFORMATION WITH TRUSTED AFFILIATES

https://llamaroofing.com/ will never sell, trade, or otherwise transfer personally identifiable information to outside, unaffiliated parties. We may share the information you provide us with trusted third-party business partners and affiliates for the purposes of operating our website, providing consumers with our services, conducting our business, or fulfilling your requests for products. https://llamaroofing.com/ reserves the right to disclose your personally identifiable information as required by law and when our company believes that disclosure is necessary to protect our rights and/or comply with any judicial order or legal process served on our website.

TELEPHONE CONSUMER PROTECTION ACT

By entering your mobile phone number, you expressly agree and consent to receiving telephone communications via an automatic telephone dialing system or by artificial/pre-recorded messages from a customer service agent that you may be connected with, from this website, or from our trusted third-party business partners. https://llamaroofing.com/ strives to remain in full compliance with the provisions of the Telephone Consumer Protection Act (TCPA) and therefore, we do not call, send SMS messages, or send pre-recorded messages to any consumer without the consumer’s “prior express consent”. Consumers are free to withdraw any prior express consent to receive marketing text messages at any time. Please visit our opt-out page for more information. Message and data rates may apply.

THIRD PARTY LINKS

https://llamaroofing.com/ may include, at our discretion, links to other websites belonging to third parties or products and/or services of third parties on our website. Please understand that https://llamaroofing.com/ is not responsible for the Privacy Practices of third party websites. We strongly encourage consumers to read the Privacy Policies of every website they visit when leaving https://llamaroofing.com/. This Privacy Policy is applicable solely to https://llamaroofing.com/. Any third-party websites will have different and independent Privacy Practices and we have no responsibility or liability for the content and activities of these linked sites.

COOKIES

A Cookie is a piece of data stored on the consumer’s hard drive containing information about the consumer. Usage of Cookies are not linked to any personally identifiable information while on https://llamaroofing.com/. If a consumer rejects the cookie, they may still use our website but may not have access to certain features on our website. Cookies can also enable us to track and target the interests of our consumers to enhance their experience on our website. Some of our affiliates use cookies on our site (for example, advertisers). However, we have no access to or control over these cookies once set on our website.

“DO NOT TRACK” SIGNALS—CA RESIDENTS

The California Assembly Bill 370 was signed into law on September 27, 2013, amending the California Online Privacy Protection Act to require operators of commercial websites like https://llamaroofing.com/ to disclose the following: How websites respond to "Do Not Track” signals; and Whether third parties collect personally identifiable information (PII) about users when they visit websites. https://llamaroofing.com/ does not engage in collection of personally identifiable information about consumer’s online activities across third-party websites or over time. https://llamaroofing.com/ does not honor “do not track” signals. Consumers who use “do not track” signals will still have access to our website. https://llamaroofing.com/ never allows third parties to collect personally identifiable information about an individual consumer's online activities over time and across different sites when a consumer uses our website.

CALIFORNIA ONLINE PRIVACY PROTECTION ACT COMPLIANCE

https://llamaroofing.com/ has taken the necessary and substantial steps to remain in full compliance with the California Online Privacy Protection Act. Our company does not distribute your personally identifiable information to outside parties without your informed consent.

SPECIAL NOTICE TO CALIFORNIA RESIDENTS

California residents may also take advantage of the following rights:


You may request, up to two times each year, that we disclose to you the categories and specific pieces of personal information that we have collected about you, the categories of sources from which your personal information is collected, the business or commercial purpose for collecting your personal information, the categories of personal information that we disclosed for a business purpose, any categories of personal information that we sold about you, the categories of third parties with whom we have shared your personal information, and the business or commercial purpose for selling your personal information, if applicable.

You may request that we delete any personal information that we have collected from or about you. Note that there are some reasons we will not be able to fully address your request, such as if we need to complete a transaction for you, to detect and protect against fraudulent and illegal activity, to exercise our rights, or to comply with a legal obligation.

You may request to opt out of Llama Roofing’s sale of your personal information to third parties, and to our affiliated companies that do not share the same brand name, for their direct marketing purposes. This means that, if you opt out, going forward, we will not share your information with such third parties to use for their purposes unless you later direct us to do so. To effect the opt out, please click here

To take advantage of your access and deletion rights, please click here or contact us at 855-332-0564. For verification purposes, please provide your name, address, telephone number and email address. Further information may be required for verification. We value your privacy and will not discriminate in response to your exercise of your privacy rights. We will respond to your access and deletion requests within 45 days of receipt of your request, after proper verification, unless we need additional time, in which case we will let you know. We will respond to your opt of sale requests as soon as reasonably possible.

For purposes of compliance with the California Consumer Privacy Act, in addition to the further details as described throughout this Privacy Policy, we make the following disclosures:

We collect the following categories of personal information: Identifiers/Contact Information (like your transaction history and service usage), Commercial information, Internet or other electronic network activity information, geolocation, visual and audio information, and profiles and inferences drawn from the above.

We sell the following categories of personal information: Identifiers/Contact Information, Internet or other electronic network activity information, and inferences drawn from the above. We have sold these categories of information in the preceding 12 months.

We disclose the following categories of personal information for a business or commercial purpose: Identifiers/Contact Information, Commercial information, Internet or other electronic network activity information, geolocation, visual and audio information, and inferences drawn from above.

CHILDREN’S ONLINE PRIVACY PROTECTION ACT COMPLIANCE

https://llamaroofing.com/ is not intended for use by individuals under the age of 18. We are in compliance with the requirements of the Children’s Online Privacy Protection Act (COPPA) and we do not knowingly collect any information from anyone under 13 years of age. Our website, products and services are directed to people who are at least 18 years of age and older. When notified of a user who is not over the age of 18, our company will take immediate remedial measures to remove that individual from our user database.

HOW IS THE INFORMATION I PROVIDE TO YOU PROTECTED?

https://llamaroofing.com/ is serious about protecting consumer information and we have implemented a variety of security technologies and procedures to protect your personal information from unauthorized access, use, or disclosure. These include the use of firewalls and 128-bit Secure Sockets Layer (SSL) protection. In the event of a security breach, https://llamaroofing.com/ will promptly notify any affected consumers in a timely manner while taking all immediate and reasonable actions to remedy the breach. Despite our diligent protective measures and security technologies, the internet is never “security-proof “and therefore, we disclaim any liability for any injury due to a security breach that compromises your personal information.

https://llamaroofing.com/ restricts access to visitor’s PII to those employees who must know that information to provide products or services to consumers. We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard your nonpublic personal information against unauthorized access or use. Preserving the accuracy of your information is a shared responsibility and we ask consumers to provide our company with any update to your records when you notify us of a change. Please contact us when information concerning you changes.

CONFIDENTIALITY AND SECURITY

https://llamaroofing.com/ restricts access to nonpublic, personal information about you to those employees who must know that information to provide products and/or services to consumers. We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard your nonpublic personal information against unauthorized access or use. Preserving the accuracy of your information is a shared responsibility and we ask consumers to provide our company with any update to your records when you notify us of a change. Please contact us at the address or phone number listed below when information concerning you changes.

OPT-IN / OPT-OUT AND UNSUBSCRIBE

https://llamaroofing.com/, our business partners, and/or affiliates may contact you to promote and offer products and services that may be of interest to you. Consumers who requested to be contacted through our website’s online forms or through any Opt-in process of our business partners and/or affiliates may be contacted via e-mail or telephone. If you do not wish to receive these emails, telephone solicitations, or other forms of contact from our company or affiliates partners, you may unsubscribe or opt-out at any time, no questions asked.

Please click Unsubscribe and you will be removed from our communications lists within 10 business days.

You may also opt out by sending a letter to:
Roofing Llama Unsubscribe
Send to:
Roofing Llama
1000 N. Green Valley Pkwy, Unit 440-409
Henderson, NV 89074

You must include your full name, mailing address, and email address in this letter. After we receive this information, we will locate the contact information you had provided to our company and will immediately remove it from our database and mailing lists.

GRAMM LEACH BLILEY ACT COMPLIANCE

This Privacy Policy shall serve as your initial customer relationship and annual “Privacy Notice” as defined under the Gramm-Leach-Bliley Act, 15 U.S.C. 6802 (the “GLB Act”). If you would like to opt-out from the disclosure of your personally identifiable information to any third-party for advertising or marketing purposes, please unsubscribe by following the steps provided above in our “Opt-in/Opt-Out and Unsubscribe” section above.

CONTACT US

If you have any questions regarding this Privacy Policy, you may contact https://llamaroofing.com/ by using the following information below:

  • Visit our Contact Us page here
  • Write an email to: [email protected]
  • Send a letter to
    Roofing Llama
    1000 N. Green Valley Pkwy, Unit 440-409
    Henderson, NV 89074
  • Call 866-485-1643

Consumer Notice:

Through this website, https://llamaroofing.com/ offers an infomediary service that will attempt to connect you with third party service providers. Typically, companies do not charge any up-front fees for their services. For more details on the costs associated with any program, you should consult with your service provider directly.

Disclaimer:

https://llamaroofing.com/is not a service provider. This Website offers a service that will attempt to connect you with a third-party service provider. https://llamaroofing.com/ does not endorse or recommend any service or product advertised on or through this website.